Eclipse Media Photography operates eclipsemedia.au. This policy explains what information we collect when you visit the site or enquire about a wedding, how we use it, and the choices you have.

Information we collect

Enquiry details. When you submit the contact form, we collect the name, email, wedding date, venue, and message you provide. Phone number is collected only if you choose to share it.
Usage data. We receive anonymised visit data (pages viewed, referrer, country, device type) through Cloudflare Web Analytics. This data does not identify you personally.
Cookies. We use the minimum cookies needed for the site to function. We do not set advertising or retargeting cookies.

How we use your information

To reply to your enquiry and discuss your wedding.
To send you information you've requested (e.g. pricing guide).
To understand how the site is used and improve it.
To meet our legal and tax record-keeping obligations.

We do not sell or rent your personal information, run retargeting or behavioural advertising, or use Facebook Pixel or similar cross-site tracking.

Who we share it with

Web3Forms: handles our contact-form submissions and delivers them to our inbox. See web3forms.com/privacy-policy.
Cloudflare: hosts this website and provides privacy-friendly analytics. See cloudflare.com/privacypolicy.
Professional advisers. We may share information with accountants or legal advisers when strictly necessary to run the business. They are bound by professional confidentiality.
Law enforcement. We may disclose information where required by Australian law or in response to valid legal requests.

How long we keep it

Enquiry details are kept in our email inbox and booking records for as long as reasonably necessary to serve you or comply with our legal obligations, typically up to 7 years for financial records. You can ask us to delete information earlier (subject to the retention we're required to keep).

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you.
Ask us to correct information that is inaccurate.
Ask us to delete your information (subject to legal retention).
Make a complaint to us or to the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, email info@eclipsemedia.au. We may ask you to verify your identity before acting on a request.

Children

This website is intended for adults (18+). We do not knowingly collect personal information from minors. If you believe a minor has sent us personal information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the current version.

Contact

Privacy questions: info@eclipsemedia.au.